Frequently Asked Questions

Ordering from Caloria is simple. You can subscribe to our package or place your order through our aggregators such as Talabat or Jahez or even visit our branches.

Absolutely. We take pride in using only the freshest and highest-quality ingredients to prepare our meals. Your health and satisfaction are our top priorities.

Our team of nutrition experts and chefs work together to create meals that are not only flavorful but also nutritionally balanced. We carefully consider the ingredients and portion sizes to offer you a well-rounded meal.

Yes, we do. We offer meal plans and subscription options that provide you with regular access to our healthy and convenient meals with different selections everyday!

At Caloria, transparency is paramount. With our subscription service, you’ll discover nutritional information conveniently displayed on each meal, featuring a sticker showcasing its calorie count and macros. Moreover, when you place an online order, you can easily access all the details in our menu and upon request.

Your safety is important to us. If you have allergies, please let us know before subscription or when ordering to ensure we are able to accommodate the request if it’s possible.

“For weekly subscribers”, if you cancel within 2 days from your package start date, we’ll deduct food cost + 30% from your subscription fee for a partial refund & After 2 days, refunds cannot be processed & “For monthly subscribers”any cancellation within 5 days will be as follows: deducting food cost + 30% from your subscription fee. After 5 days, refunds cannot be processed.”

There are no charges for freezing of service, you can avail this facility twice in the duration of your package.

We value your feedback. You can contact our customer service team through our website or directly via email. We’re here to address any questions, concerns, or suggestions you might have.

We understand that plans can change. Depending on the timing, we’ll do our best to accommodate changes to your order. Please reach out to our customer service for assistance.